Terms of service

Welcome to sapphiresplendor. These terms of service ("Terms") govern your use of our website at [sapphiresplendor.com]. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

  • By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
  • We may update these Terms from time to time, and your continued use of the website constitutes acceptance of the updated Terms.

2. Website Access

  • You are responsible for providing all equipment and software necessary to access our website.
  • We reserve the right to suspend or terminate your access to the website at any time for any reason.

3. User Accounts

  • You may be required to create an account to access certain features of the website.
  • You are responsible for maintaining the confidentiality of your account information.

4. Product Descriptions

  • We strive to provide accurate and up-to-date product descriptions, but we do not guarantee their accuracy or completeness.
  • Product images are for illustrative purposes only and may not exactly match the actual product.

5. Pricing and Payment

  • All prices are listed in USD by default.
  • We offer support for multiple currencies during checkout to enhance your shopping experience.

6. Shipping and Delivery

  • Orders are typically processed within 1-3 business days.
  • Delivery times range between 7-15 business days, depending on the shipping destination.
  • You are responsible for providing a correct shipping address. We are not liable for lost or misdelivered shipments due to incorrect addresses.

7. Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.
  • All returns and exchanges are subject to certain conditions and limitations.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of sapphiresplendor or its licensors.
  • You may not reproduce, distribute, modify, or create derivative works of any content without prior written consent.

9. Limitation of Liability

  • sapphiresplendor is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
  • This includes but is not limited to damages for loss of profits, data, or other intangible losses.

10. Indemnification

  • You agree to indemnify and hold sapphiresplendor and its affiliates, officers, employees, and agents harmless from any claims, damages, or expenses arising out of your use of the website or violation of these Terms.

11. Governing Law

  • These Terms and your use of our website shall be governed by and construed in accordance with the laws of Singapore.
  • All the items above are organized and regulated under the laws of Singapore.
  • Any disputes shall be resolved under the exclusive jurisdiction of the courts in Singapore.

12. Dispute Resolution

  • In the event of a dispute, both parties agree to attempt resolution through good faith negotiations.
  • If negotiations fail, legal remedies may be sought under the governing law.

13. Third-Party Links

  • Our website may contain links to third-party websites for convenience.
  • We are not responsible for the content or privacy practices of third-party websites.

14. User Conduct

  • Users must act in a legal, ethical, and respectful manner when using the website.
  • Disruptive activities that interfere with the website’s operations or other users' experience are strictly prohibited.

15. Termination

  • We reserve the right to terminate or suspend access to the website at any time, for any reason, without notice.
  • Upon termination, users must immediately cease all use of the website.

16. Modifications to the Website

  • We reserve the right to modify or discontinue our website at any time, without prior notice.
  • We are not liable for any changes or discontinuance of the website.

17. Privacy Policy

  • Your use of our website is subject to our Privacy Policy.
  • Please review the Privacy Policy for more information on how we collect, use, and protect your personal information.

18. Customer Support

  • If you have questions or concerns, please contact us at [email protected].
  • Our customer service team will respond promptly to provide the assistance you need.

19. Changes to These Terms

  • We reserve the right to update these Terms of Service at any time.
  • Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

Conclusion

Thank you for reading our Terms of Service. By using [sapphiresplendor.com], you agree to be bound by these Terms. We strive to provide a great shopping experience and excellent customer service. If you have any questions, please contact us at [email protected].